Terms of Use
General Terms and Conditions
RESPONSIBILITY
Russia Tour Travel, hereafter referred to as the tour/ cruise supplier, and/or the travel agent, acts only as intermediary and agent for various steamship companies, airlines, hotels and transport and sightseeing companies that provide the cruises, tours, accommodations and other services described.Russia Tour Travel therefore shall not be responsible for breach of contract or any intentional or careless actions, errors or omissions on the part of such suppliers that result in any loss, damage, delay or injury to you or your travel companions or group members. Russia Tour Travel shall not be responsible for any injuries, damage or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction conditions or developments, or any other actions, errors, omissions or conditions outside Russia Tour Travel's control. By embarking upon his/her travel the traveler voluntarily assumes all risk involved in such travel, whether expected or unexpected. Obtaining all visas is solely the responsibility of the traveler. Russia Tour Travel assumes no responsibility or liability for travelers' failure to obtain necessary visas. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Your retention of tickets, reservations or bookings after issuance shall constitute consent to the above, and an agreement on your part to convey the contents hereto to your travel companions or group members. Russia Tour Travel reserves the right to withdraw and/or cancel a tour or make changes in the itinerary and accommodations whenever, in its sole judgment, conditions warrant. The tour operator reserves the right to refuse service or accommodations to any individual for any reason, including but not limited to those of passengers' health, general deportment or attitude infringing upon the safety of fellow passengers or service personnel. Any additional costs incurred as the result of such behavior shall be the sole responsibility of the passenger. Baggage is carried at the owner's risk and baggage insurance is recommended. The issuance and acceptance of tickets and vouchers shall be deemed to be consent to the above conditions. All prices, tariffs, itineraries and schedules on Russia Tour Travel web site are in effect at time of printing, and are subject to change without notice. Unless the price is specifically stated in writing on your voucher, invoice or reservation itinerary, we do not guarantee any rates, bookings or reservation. Air-inclusive packages do not include US air travel and other taxes and fees.
RESERVATIONS, DEPOSITS AND PAYMENTS SCHEDULE
Reservations should be made as early as possible to guarantee desired departure dates. Non- refundable deposit of $550 per person is required within seven days of booking to obtain confirmed reservations. When more than one tour/ cruise is booked, deposit and payment policies apply per tour/ cruise. The balance is due 75 days prior to departure date. Upon receiving full payment we will provide tour/ cruise confirmation documents in electronic format. Full payment is due 75 days before the tour/cruise.
PAYMENT METHODS
We accept certified checks, company checks and wire transfers payable to Russia Tour Travel. All bank fees must be paid by the client.
CANCELLATIONS AND REFUNDS
Trip cancellation insurance is strongly recommended. All requests for cancellations and refunds must be made in writing to Russia Tour Travel. Refund requests for absences, missed sightseeing, meals or other unused services are not granted. The following fees will apply:
Cancellation received 90 or more days prior to departure - $550
Cancellation received 90-31 days prior to departure - 75% of the tour/cruise price
Cancellation received less than 31 days prior to departure or failure to take the tour/ cruise - no refund.
If you accept any refund, you waive all other rights and remedies under applicable law. Unused Features - We regret not being able to issue refunds for voluntary absences from itinerary services including but not limited to meals and/or sightseeing. Once cruise or tour program has commenced, there will be no refund for unused features or services, or any portion of cruise or tour not taken due to passenger's cancellation.
CHANGES TO ITINERARIES AND PROGRAMS
Russia Tour Travel will make every effort to operate all cruises and tours as described. Due to unforeseen circumstances, however, we reserve the right to make such changes as are deemed necessary. In addition, if the ship owner/supplier or tour operator cancels or postpones any scheduled sailing or tour, the participants will receive refunds according to the above-mentioned companies' rules.
CHANGE FEES
A minimum processing fee of $75 per person will be charged for each change to the original booking.
TOUR/CRUISE DOCUMENTS
Tour/Cruise documents (vouchers) will be sent 14 days before departure in electronic format. If you advise that your documents must be sent earlier, your tour/ cruise confirmation can be e-mailed upon receipt of full